Terms & Conditions – Haram Transfers

Last updated: 2/14/2026

By using our website and booking services, you agree to the following terms.

1. Service Description

Haram Transfers provides an online platform for booking private transportation services within Saudi Arabia, including transfers between:
Jeddah
Makkah
Madinah
Airports and hotels
Ziyarah tours
We coordinate transportation through licensed drivers and partner operators.

2. Booking Confirmation

A booking is considered confirmed only after:

Full payment is successfully completed online
A confirmation email is sent
Customers must provide accurate booking information.

3. Payment Terms

Full payment is required at the time of booking
Prices are displayed in SAR and may be converted into other currencies
Payment is processed through secure third-party payment gateways

4. Cancellation & Refund Policy

Standard Cancellation Policy:

Free cancellation up to 24 hours before pickup
Cancellations within 24 hours may be non-refundable
Refunds, if approved, will be processed within 7–10 business days.

5. Customer Responsibilities

Customers agree to:

Provide correct pickup details
Be ready at the scheduled pickup time
Inform us of flight delays when applicable
Failure to provide accurate information may result in service delays.

6. Driver & Service Conditions

Drivers are independent service providers.

Haram Transfers:

Coordinates the booking
Does not directly operate vehicles

We are not liable for delays caused by:

Traffic conditions
Weather
Road closures
Force majeure events

7. Luggage & Passenger Limits

Each vehicle has specific passenger and luggage limits. Customers must select the appropriate vehicle type.

8. Limitation of Liability

Haram Transfers shall not be liable for:

Missed flights due to late customer arrival
Personal belongings left in vehicles
Delays beyond reasonable control

9. Changes to Services

We reserve the right to:

Modify pricing
Change vehicle assignments when necessary
Update these terms at any time

10. Governing Law

These terms shall be governed by applicable international commercial laws and regulations.

11. Contact Information

For questions regarding these Terms, contact:
Haram Transfers
Email: info.haramtransfers@gmail.com